At Wandar West we treasure our customers.  In order to better serve you, we ask that any concerns you have about your purchase be brought to our attention within 5 days of receiving the product.  


Our hassle-free 15-Day exchange policy is designed to give you peace of mind. 

If you aren't delighted with your purchase, you can exchange a product within 15 days.


It's easy to exchange a product:

  1. Log into your account or email info@wandarwest.com to initiate an exchange.
  2. We email you instructions for exchanging your product.
  3. Ship your unused product, in its original packaging, to the address identified in our email.


Please Note:

  • Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.
  • You are responsible for shipping the products back to us. We recommend using a trackable shipping method.
  • Individual products may be excluded from this guarantee. Check the product description before you place your order.