At Wandar West we treasure our customers. In order to better serve you, we ask that any concerns you have about your purchase be brought to our attention within 5 days of receiving the product.
Our hassle-free 15-Day exchange policy is designed to give you peace of mind.
If you aren't delighted with your purchase, you can exchange a product within 15 days.
It's easy to exchange a product:
- Log into your account or email info@wandarwest.com to initiate an exchange.
- We email you instructions for exchanging your product.
- Ship your unused product, in its original packaging, to the address identified in our email.
Please Note:
- Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.
- You are responsible for shipping the products back to us. We recommend using a trackable shipping method.
- Individual products may be excluded from this guarantee. Check the product description before you place your order.